Shipping Policies

In Italy the goods will be sent by GLS courier with tracked and anonymous package .

In Europe the courier will be DHL or FedEx and delivery times may be extended by one or two working days depending on the shipping area.

For the goods in stock Delivery times will be 1-3 working days, depending on the delivery address. As soon as the shipment is made, we will take care to communicate the tracking of the package.

For goods not in stock, delivery times will vary depending on the supplier:

- Gisela Mayer operates in Germany, therefore shipments of goods in stock will take place in 5-7 working days;

In the event that the product you have selected is not immediately available, or that due to the great demand for a model or color the manufacturer has run out of stock in the warehouse, we will take care of informing you of the timing and possibilities of substitution with a similar color or model.